Merchant processing through merchant accounts is the way of paying through electronic payment for the business owners. Getting a merchant account and merchant processing involve gathering sales information, obtaining authorization for the transaction, collecting funds from the card-issuing bank, and reimbursing the business owner.
There are risks in opting for merchant processing. Whenever it has something to do with finance, if something goes wrong, someone will definitely lose money. Through merchant processing, it is important that nothing gets wrong with the processing or acquiring banks, or business owners who are with these banks under their merchant accounts can find themselves in mud.
But if the bank is adept management and can control the risks, then merchant accounts can be safe and business can prosper. There can three major or primary risks: strategic risk, credit risk and transaction risk.
Strategic risk is more on the side of bank who is offering the merchant account services. If the bank management lacks the overall business plan and strategic direction then the bank may encounter some strategic risks.
The second risk is called the credit risk. Credit risk can arise from chargebacks. Chargebacks have significant effects and risks to the acquirer/ processing bank and to the business owners themselves. Acquirers or bank processors experiences risk to their earnings and capital.
What are chargebacks?
Chargebacks are when customers or persons who have purchased the product would like to refund the purchase from the bank who have issued their credit card. Reasons for refund can different depending on the situation, but commonly, refunds are attributed to dissatisfied customers. With chargebacks, the buusiness owner is not contacted by the dissatisfied customer to resolve the issue.